Once your supplier has submitted their supply chain update, you'll receive a notification to review it. Simvia gives you a clear overview of exactly what has changed before you apply anything to your account.
Steps
1. Open the submitted update
Go to Requests and find the supply chain update with the status To be reviewed. Click it to open the review screen.
2. Review the changes per product
At the top, you'll see the request details: who submitted the update, which products it covers, and the due date. Use the Product dropdown to switch between products if the request covers more than one.
The review screen is organised into four tabs:
- New supply chain — the full updated supply chain as your supplier has submitted it
- Additions — organisations that have been added and will be created in your account
- Removals — organisations that are no longer in the supplier's supply chain
- Unchanged — organisations that remain exactly as they were
- Different details — organisations where the supplier's data differs from what you have in your account. These don't need to be resolved before you can accept the update
Each organisation shows its name, what will change in your account (e.g. "Created"), country, type, and any identifiers.
3. Check for flags
Simvia automatically highlights anything that needs your attention:
- New organisations — shown with "Created" in the change column, so you can verify them before accepting
- Blocked organisations — if a supplier has included an organisation you've previously blocked, it will be flagged for your review
- Removals — organisations not included in the updated supply chain will be automatically deactivated in your account (not deleted)
4. Accept or cancel the update
Once you're satisfied with the update, click Accept update in the bottom right. The changes will be applied to your supply chain immediately.
If something looks wrong, you can click Cancel request to reject the update and follow up with your supplier directly.
What happens after you accept
- New organisations are added to your supply chain and activated
- Organisations not included in the update are automatically deactivated (they remain in your account but are no longer part of the active supply chain)
- The request status changes to Completed