Skip to content
English
  • There are no suggestions because the search field is empty.

Managing Organisations

This article explains how to take action within the Organisations page, including creating supply chains, adding organisations, assigning products, and managing statuses.

Creating a supply chain

To build or edit your supply chain:

  1. Open an organisation
  2. Go to the Supply Chain tab
  3. Add sub-suppliers or link existing organisations

Once linked, the supply chain view will reflect these relationships.

Adding a new organisation

You can add organisations in two ways.

Add a single organisation

  1. Click New organisation
  2. Enter organisation details
  3. Save

Import organisations in bulk

  1. Click Import organisations
  2. Download the Excel template
  3. Fill in the required data
  4. Upload the completed file

Including identifiers such as GGN, QS ID, BRCGS Site Code, PlanetProof ID, or FSSC COID enables automatic database linking.

Adding products to an organisation

To assign products:

  1. Open the organisation
  2. Go to the Products tab
  3. Add the products supplied
  4. Define seasons if applicable

Products can be linked to specific supply chains to support product-specific requirements and requests.

Managing organisation status

You can manage organisations using the following actions.

Archive

  • Organisation does not receive requests
  • Hidden from overview unless filtered
  • Historical data remains available

Archiving is recommended instead of deletion.

Block

  • Requirements are suspended
  • Organisation remains visible

Spot buy

  • Used for one-time suppliers
  • Does not receive requests
  • Hidden unless filtered

Delete

Permanently removes:

  • Organisation
  • Linked documents
  • Requirements
  • Related data

Deletion should only be used for duplicates or test organisations.

Please note: when deleting an organisation, all associated data will be permanently removed, including:

  • Uploaded documents
  • Database extracts
  • Requirement history
  • Linked supply chain information
  • Any saved organisation details

This action cannot be undone. If you are unsure, consider reviewing or archiving the organisation instead of deleting it.

Sending manual requests

You can select one or multiple organisations and send manual document requests directly.

Managing tags

Tags help you organise suppliers.

You can:

  • Add or remove tags from selected organisations
  • Use tags for filtering and reporting
  • Clean up tags via the Tags catalogue

Best practices for keeping your supply chain clean

  • Add identifiers whenever available
  • Archive instead of deleting
  • Review supply chain links regularly
  • Use tags consistently
  • Use custom views for monitoring