Overview of Requests

The Requests section allows you to manage document requests between organisations in your supply chain. Requests are used to collect documents from suppliers or to provide documents when another organisation requests them from you.

This section helps you monitor document exchange and ensure required documentation is collected and reviewed.

Types of requests

There are two types of requests in the platform.

Outgoing requests

Outgoing requests are document requests that you send to suppliers.

These requests are typically generated automatically based on your requirement rules, but they can also be created manually.

Outgoing requests allow you to collect required supplier documentation and monitor the progress of those requests.

Incoming requests

Incoming requests are document requests sent to you by buyers or partners.

These requests require you to upload the requested documents and submit them before the due date.

What the Requests section shows

The Requests section provides an overview of:

• Organisations involved in the request

• The requested documents

• Request due dates

• The current request status

This overview helps you track the progress of document collection and identify requests that require attention.

Using the Requests section

The Requests section helps you:

• Monitor supplier responses

• Upload documents requested from you

• Track request progress

• Ensure document requests are completed on time

Regularly reviewing this section helps maintain a smooth document exchange process across your supply chain.