---
title: "Release Note #8 - GGAP Update & API Credentials update - November 2025"
description: Migration to the new Agraya system is complete, with improved data syncing and structure. Users must use API credentials for private bookmarking to access restricted certificate data.
---

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# Release Note #8 - GGAP Update & API Credentials update - November 2025

#### 🧩 GLOBALG.A.P. (Agraya) API Update

Dear user,

We’ve successfully completed our migration to the new GLOBALG.A.P. (Agraya) system! You should now see the latest documents and certificate details in Simvia.

If you’re using a **Private Bookmarking** account, please read the section below carefully - it includes important information about which credentials to use for your connection.

---

### 🔐 Clarification on API Credentials

GLOBALG.A.P. provides **two sets of login credentials**:

1. **Private Bookmarking login credentials** - used to access your regular account
2. **API credentials** - required to connect Simvia to your GLOBALG.A.P. data (*API username follows this format:* `api_scp@<number>.com`)

We’ve noticed that some clients haven’t yet received their API credentials.

If that’s the case, please contact [customer\_support@agraya.com](mailto:customer_support@agraya.com) to request them.

➡️ **Important:** Use your **API credentials** (not your regular login) when connecting Agriplace.

This ensures we can retrieve restricted certificate data from GLOBALG.A.P. on your behalf.

---

### ⚠️ Known Issues on GLOBALG.A.P.’s Side

We’ve escalated two issues to GLOBALG.A.P. \*\*\*\*that are currently being resolved on their side:

- **Large data requests**
  
  When requesting large groups of GGNs, some queries may fail due to data size limits.
  
  *Temporary workaround:* We’re fetching data in smaller batches to reduce errors. This may slightly slow down updates until a permanent fix is implemented.
- **Option 2 certificates**
  
  Some certificates for main certificate holders aren’t being retrieved correctly.

---

### ✅ What’s Already Improved

- **Migration complete** 
    - All existing documents have been moved to the new structure.
    - All available *public* certificate data has been fetched.
    - Once you add your **API credentials**, *restricted* certificate data will also sync automatically.
- **Public API alignment**
  
  We’ve reviewed how GLOBALG.A.P. data flows through our Public API and into your ERP system. Several fixes have already been released, and we’ll continue improving based on your feedback. Thank you to everyone who’s shared input!
- **Data stability**
  
  We’ve made several improvements to ensure your data is more complete, consistent, and up to date.

---

### 💬 We’d Love Your Feedback

This new connection is still evolving, and your feedback helps us make it better. If you notice missing data or something that doesn’t look right, please reach out - your input directly shapes how we improve the GLOBALG.A.P. integration.

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